What I do
I take the customer’s needs as my primary guiding principle and I am committed to driving efficiency and delivering outstanding results. My primary focus is on optimizing operations and ensuring successful outcomes. As a seasoned entrepreneur who has founded and managed numerous businesses, I have the expertise and confidence to lead a team in developing, launching, and promoting products for successful growth.
I am a mission-driven leader with insightful communication, presentation, and team-building skills. I am eager to leverage my advanced technical knowledge, and robust real estate experience, deeply rooted in doing the right thing, to contribute and make a positive impact in a growing organization.
I prize authenticity and prioritize interpersonal skills, such as empathy, kindness, humility, and passion. I take ownership of my actions and inspire loyalty and dedication in others. I have a proven track record of creating a cohesive and supportive team environment that fosters camaraderie and genuine team cohesion. I am passionate about using technology to bring about social change and developing creative, out-of-the-box solutions designed for intelligent growth. When faced with failure, I use it as an opportunity to grow, develop and improve my skills.
I love to learn and have achieved outstanding results in the following four areas of proficiency – these are my forte.
Subject Matter Expertise
My Work History
January 2023 - Present
Team Lead – National Leasing Team
Progress Residential - Scottsdale, AZ
I am responsible for providing daily direction to team members, developing strategies to increase team efficiency, productivity, and morale, and tracking progress to meet monthly move-in goals. As a team leader, I am expected to manage my agents' performance and provide guidance and support when needed. I also identify and implement measures to improve communication within the organization and enhance the resident and employee experience. I serve as a bridge between the marketing groups, ensuring compliance with fair housing laws and regulations. In partnership with cross-functional teams, I am responsible for managing and maintaining a database of current and prospective residents.
May 2022 - January 2023
Associate Broker REI, Director of Sales
Sloan Realty Group - Chandler, AZ
My main focus was on building systems for outstanding customer experiences. I specialized in creative financing, marketing, brand development, and sales operations. With my expertise in market analysis, deal structure evaluation, and real estate pricing I developed and deployed advanced sales strategies that generated new customer acquisitions, increased customer loyalty, and reduced attrition.
May 2018 - June 2022
Founder, Full stack developer
Real Pros LLC - Scottsdale, AZ
I spearheaded the development of systems and processes to roll out TAP Coin, an ERC-20 token native to the Ethereum blockchain.I led a team of developers in designing and launching smart contracts that helped rapidly deliver donor financial aid to where it was needed. Additionally, I designed and built blockchain applications for the real estate and title insurance industries, including web applications and smart contracts, providing a transparent and easily traceable system via blockchain.
May 2018 - June 2022
Market Sales Manager
Zillow Group - Scottsdale, AZ
As a leader at Zillow, I successfully led a cross-functional team to develop streamlined processes and standard operating procedures that aligned with the company's core values. This resulted in a scalable and rapidly deployable solution that delivered effective and efficient results. Additionally, I set relevant and succinct objectives and key results for my team, consistently surpassing all performance metrics communicated in the department's vision, objectives, and goals. In managing two large markets, I analyzed and evaluated vendor partners that were critical to operations. I produced reference materials such as interactive charts, operations manuals, and videos to aid in training efforts. I thrived in an intense, high-volume environment while managing the flagship market, exceeding all metrics and piloting new initiatives at the forefront of Zillow's rapid growth.
March 2011 - January 2021
Founder, Designated Broker
Real Pros Realty/ The Real Estate Lounge - Phoenix, AZ
I established Real Pros Realty to develop a distinct concept for residential real estate brokerage. This idea was inspired by a mastermind group that I created and headed with brokers in the Southwest region. The Real Estate Lounge, located in Midtown Phoenix, skyrocketed in success and grew to include nearly 50 top-producing agents and team leaders. Additionally, I operated a profitable property management division with 60 properties under management and helped asset managers dispose portfolios of REO properties efficiently. On average, I was able to generate close to $20M in annual revenues by providing excellent client service and successfully mitigating clients' fears and anxieties during transactions.
Education
2011
CA Real Estate Broker
California School of Real Estate
I made a strategic decision to obtain a California real estate sales license to expand my knowledge and capabilities. I was empowered to offer additional services to my clients, enhancing my ability to provide a comprehensive real estate experience. This proactive approach demonstrates my commitment to achieving success in the real estate industry.
2011
AZ Real Estate Broker
AZ School of Real Estate
After three years of leading a highly successful real estate sales team and gaining valuable experience, I took the initiative to obtain my Arizona Real Estate Broker's license and establish Real Pros Realty. This decision demonstrates my entrepreneurial spirit and ambition to take on new challenges in the industry. With my broker's license, I offered additional services to clients, broadening my reach and fortifying my position in the Arizona real estate market. Founding my own brokerage demonstrates my confidence in my abilities and my commitment to providing exceptional service to my clients.
Fairfax, VA
BS Economics
George Mason University
Bachelor of Science in Economics from George Mason University.
References
Shervin Eftekhari
President/ Zander Insurance
Zack knows real estate.
Tara Meier
Zillow/ Market Sales Manager - Denver
Zack is insightful and thoughtful.
Nick Leslie
REALTOR/ Realty Executives
A great team leader. Helped me learn how to do a listing presentation.
Todd Blodgett
VP Sales, Franchise Sales
Zack is committed to doing the right thing.
Zack Alawi is a licensed real estate broker in AZ, BR581676000